Help & Support

We're here to help. Most questions are answered below — if you still need a hand, email our support team and we'll get back to you.

Contact us

The fastest way to reach us is by email. Tell us your work email and a short description of the issue, and we'll help you out.

support@kommiters.com

We usually respond within 2 business days.

Frequently asked questions

What is Kommit?

Kommit is a corporate wellness app provided by your employer. Earn Koins by being active, join team challenges, and redeem Koins for rewards in your company's marketplace.

How do I sign in?

Sign-in is passwordless: enter your work email and tap "Send Magic Link", and we'll email you a secure link to sign in. If your company uses SSO, sign in with your corporate Google or Microsoft account.

I can't sign in / no account found.

Kommit requires your company to be a registered Kommit partner and your work email to be on the roster. Ask your HR or People team whether Kommit is enabled for you, or contact support.

Is my health and personal data private?

Yes. Health data (steps, distance, workouts) is used only to calculate your own activity and challenge progress. It is never sold or shared with advertisers or third parties, and leaderboards can be shown anonymously. See our Privacy Policy for details.

What are Koins?

Koins are an in-app reward currency. They are earned through activity, have no cash value, and cannot be purchased. Redeem them for the rewards your company offers.

How do I connect Apple Health or Health Connect?

During onboarding, tap "Connect" at the health step — or later via Profile → Connected Devices → Connect. This is optional; the app also works with manually logged activities.

How do I delete my account or data?

In the app: Profile → Settings → Delete my data. You can also request it here: Delete your account & data.